UK Training Center

Center Location and Establishment Background

Adress : Office Suite 1, Independent House, Independent Business Park
Imberhorne Lane, East Grinstead, West Sussex, United Kingdom

Map

Training Room

Purpose of Establishment:

To provide efficient services to customers in the European and North American regions
To ensure smooth communication with global customers through complete English support
To offer high-quality Training and Technical Services that meet diverse customer needs

With this new center, we are ready to expand our global presence and provide our customers with a deeper understanding and strengthened knowledge of HEATVIS products

Key Services Offered

Our Global Training & Technical Service Center provides a range of services to help our customers better utilize and understand HEATVIS products

1. Training Service

We offer tailored Training Services to new channel partners and large clients who are interested in Underfloor Heating Film but may lack experience.

Target Audience

Renovation & construction companies
Flooring companies
Companies supplying Heating Cables or other Heating Systems

Training Delivery Methods:

Remote training via Video Calls
On-site Training Sessions on the customers’ offices
We have a Showroom where we can invite customers and conduct training directly

Key Training Topics:

Product installation methods and technical requirements
Knowledge about infrared heating film
Key sales points

2. Curriculum of Training Session

09:00 - 09:30 Orientation

· Company Introduction
· Overview and Trends of the Heating Film Market
· Objectives and Expected Outcomes of Today’s Training

09:30 - 10:30 Product Understanding

· Overview of Heating Film Technology (Principle, Structure, Materials)
· Introduction to Product Lineup
· Differentiation from Competitor Products
· Quality Certifications and Safety Standards

11:00 - 12:30 Installation Practice (Theory + Video)

· Installation Environment Analysis and Pre-Inspection Checklist
· Electrical Wiring and Film Placement Methods
· Compatibility with Finishing Materials
· Installation Precautions and Manual Overview

13:30 - 15:00 Installation Practice (On-Site or Demo Kit Practice)

· Hands-On Installation on Real Flooring or Demo Panels
· Demonstration of Leakage and Heating Tests
· Troubleshooting Methods for Various Situations

15:15 - 16:00 After-Sales Service

· Fault Diagnosis and Cause Analysis
· Film Replacement and Basic Repair Techniques
· Customer Consultation and Claim Handling Cases

16:00 - 17:00 Sales Strategy and Q&A

· Key Points for B2B Sales
· Persuasive Selling Points (Energy Efficiency, Ease of Installation, etc.)
· Sharing of Successful Case Studies

3. Technical Service

Technical Services for HEATVIS products by phone and video calls

Service Hours :: Monday - Friday, 9 am - 5 pm

Service Areas :: Product installation support
Technical issue resolution
Product improvement and optimization consultations